Privacy Policy

At Synapse Squad, we protect the personal information you share online. You can explore our website, synapsesquad.com, without revealing personal data. However, providing personal information is necessary to access exclusive resources, subscribe to our newsletter, or fill out a form on our site.

Additionally, we gather data about how you interact with our website, such as the resources you view, search for, or download, the frequency and length of your visits, and your Internet Protocol (“IP”) address. It’s important to note that this policy does not cover any information collected offline.

Please review this statement to understand our practices regarding collecting, using, and disclosing your personal information. By using our website, you consent to having your information handled as outlined in this Privacy Policy.

Information We Collect

Personally Identifiable Information

This includes your email, name, home or work address, and phone number. We collect this information through various means on our site, such as when you fill out a request for a quote, sign up for our newsletter, use the comments form, or email any of our addresses. This data helps us respond to your inquiries and communicate with you about topics you find interesting.

Non-Personally Identifiable Information Collected Automatically

This refers to data that doesn’t specifically identify you. We gather this through your interactions with our site, like the resources you view, search for, or download, and details about the frequency and duration of your visits. Additionally, the site automatically logs other information like your IP address, browser type, unique device identifiers, the webpage that referred you to us, the pages you visit on our site, and your search terms.

We utilize this information to enhance your experience on our site, allowing us to customize and make our site more relevant to you. This helps us understand our visitors’ preferences and create more engaging online experiences.

Cookies

Cookies are small data files that some websites save on your computer when you visit them. They can store things like a user ID to help the website keep track of the pages you visit. The only personal details cookies can have are those you give.

Cookies can’t access other data on your computer or cookies from other websites. We use cookies to understand how you use our website, like seeing which pages are popular and how our website layout works for you.

Most web browsers accept cookies automatically, but you can set your browser to warn you before accepting a cookie or to block all cookies. You don’t always need cookies to use our website, but some parts of the site might require them.

If you decide not to use cookies or delete them, it might change how you experience our website, and you might not be able to use all its features.

Google Analytics

We sometimes use services like Google Analytics to see how people use our website. This includes using cookies to collect information such as your IP address, which pages you visit, and when. Google stores this information in the United States.

Google uses this data to report our website’s activity for us and others who need to know about website and internet use. Google might give this information to third parties if the law requires it or if these third parties are working for Google.

To learn more about Google’s privacy rules for Google Analytics, please see:

http://www.google.com/analytics/learn/privacy.html

You may opt out of Google Analytics by visiting:

https://tools.google.com/dlpage/gaoptout?hl+en=GB

Children

We care about children’s privacy. This website is not for children, and we don’t collect information from kids under 13 on purpose. We also don’t target people who can’t give informed consent.

This website is made for adults. When you use it, you’re saying you’re at least 18 or have permission from a parent or guardian.

If you know a child under your care or someone who has not given us consent has given us information, please email us at legal@synapsesqud.com or write to the address at the end of this policy.

How We Use Your Information

When you give your personal information to Synapse Squad, we or our partners might use it to contact you. This helps us build our relationship with you.

We personalize your experience on our website using your information where it’s relevant. We might use your details to send you marketing material or contact you for surveys. If we update our secure content site, we’ll let you know. Expect emails from us for sales, marketing, or administrative reasons occasionally.

We’ll email you about our company and product news if you subscribe to our updates. We might share user information if we believe following the law is necessary. We’ll process and answer your requests or applications directly. We always follow legal requirements and industry standards when handling your information.

Sharing Your Information

When we share web usage reports with companies outside Synapse Squad, we keep your personal information private. We don’t give away, sell, or trade your details for mailing lists.

Links to Other Websites

Our website may have links to other sites for your convenience. These sites are separate from us and have their own privacy policies. We encourage you to read their policies to know how they handle your information.

Our Privacy Policy only covers our website. We’re not responsible for other sites’ content, use, or privacy practices.

Keeping Your Information Safe

We take the security of your information seriously. Your details are stored on secure servers. We will stop using and communicating your personal information if you ask us to. This may mean you can’t access certain parts of our website anymore.

We only keep your personal information as long as needed for our purposes and as required by law.

Security

We protect your information seriously and try to keep your details safe. However, because the internet is unpredictable and open, we can’t completely guarantee the security of information on our site or in emails between you and us.

When you use our website, you accept the risk of online data transmission. You agree to take this risk for any information you send or receive through our site.

Your Choices and Access to Your Information

You can stop receiving marketing emails from us at any time by clicking the ‘Unsubscribe’ link in any marketing email.

If you’ve given us personal information on our website, you can ask us to update, change, or delete it. Just email us at legal@synapsesquad.com to request these changes.

You can also change your ad preferences on social media platforms. For instance, you can adjust the kinds of ads you see on Facebook or Google through their settings.

Consent

By using our website, you agree to how we handle your personal information as described in our Privacy Policy.

Contact Us

If you have any questions or changes related to our Privacy Policy, email us at legal@synapsesquad.com.

Or, you can write to us at Synapse Squad, 490 – 1090 Homer Street, Vancouver, BC, V6B 2W9.

You can also contact us at these addresses for more information or to get a quote.

Changes to This Policy

We will post any changes or updates to this Privacy Policy on our website before they happen. It’s a good idea to check this policy sometimes to stay informed about how we protect and use your information.

If we make major changes to this Privacy Policy, we’ll let you know using the contact information you’ve provided on this site.

This Privacy Policy started on February 1, 2024.